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Senior Product Specialist
SAP
posted 4mon ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
As part of Cloud ERP - PSCC Organization, we support Customers during their Implementation of S/4HANA Public Cloud through Customer Care, Support Critical Customers after go live through Customer Advocacy, Do Two-Tier ERP Integration Scenario build, Develop and Maintain Tools to support Customers during Software upgrades, Conduct Customer Lifecycle Experience tests including Functional tests for S/4HANA Public Cloud Edition for each release in alignment with S/4HANA Cloud Program Management.
As part of Customer Care & Customer Advocacy -
- Guide Customers throughout the Implementation Cycle
- Support customers with their Technical & Functional Queries
- Conduct Q-Gate Checks at each phase of the project.
- Help in ensuring Successful go-live of the implementation projects.
- Support customers during the Upgrade cycle
- Introduce new innovations to customers.
- Act as voice of the customer with in SAP
WHAT YOU'LL DO
As a Senior Product Specialist, your key areas of responsibility and tasks include:
- Work with cloud mindset and be a trusted advisor for Customers in SAP S/4HANA Cloud Public Edition - and provide guidance to the project team (SAP, Partner, Customer) for successful onboarding of customers.
- Simulate customer like scenarios in Internal Landscape and provide Solutions and Guidance to customers during their project implementation.
- Co-innovate with customers by building new cross system integration scenarios in S/4HANA and contribute to Two Tier ERP approach.
- Simulate customer like Test scenarios in our internal Test landscapes for each release with clear focus on new functions and features and provide feedback to Product Engineering Teams
- Work as SME and enable customers on new functional scenarios, new processes like intelligent enterprise scenarios & SAP Business AI and keep updated with S4HANA Cloud knowledge in Procurement & Supply Chain area.
- Support Customers on functionalities & features and Collaborate with the Product Management & Product Engineering Teams within & outside region on roadmaps.
- Bring creative ideas to improve Customer experience, operational excellence.
WHAT YOU BRING
- Degree in Engineering with 6+ years of SAP consulting experience in Procurement, Inventory management and Warehouse Management, besides a good understanding of cross functional business processes obtained during previous stints with Industry.
- Hands on experience in Implementing SAP S/4HANA - Procurement & Inventory Management, Warehouse Management. Good Integration knowledge with connected functions like Material Accounting, Quality, Production, Projects, Sales & Service.
- At least 2 Full Lifecycle End to End Implementation Projects in SAP S/4HANA - Materials Management / Procurement & Inventory, Warehouse Management.
- Excellent communication skills in English and Presentation Skills.
- Ability to work well in/with teams and build relationships with Customers / Partners
- Results driven and strong quality focus.
- Having experience in Central Business Configuration Tool, S/4HANA Cloud Public Edition and Three System Landscape is an added bonus.
Employment Type: Full Time, Permanent
Read full job descriptionPrepare for Senior Product Specialist roles with real interview advice
Top SAP Senior Product Specialist Interview Questions
Q1. Duplicate Integer in Array Given an array ARR of size N , containing each number between 1 and N-1 at least once, identify the single integ ... read more
Q2. Right View of Binary Tree Given a binary tree of integers, your task is to output the right view of the tree. The right view of a binary tr ... read more
Q3. Build Max Heap Problem Statement Given an integer array with N elements, the task is to transform this array into a max binary heap structu ... read more
What people at SAP are saying
Rating based on 1 Senior Product Specialist
review
Anonymous · Product Management
in Bangalore / Bengaluru
Likes
wlb perks job security
- Job security - Good
+2 more
Dislikes
share price doesn't grow too slow to move promotions are slow not for someone coming from B2C background
Senior Product Specialist salary at SAP
reported by
32
employees
with 6-19
years exp.
₹15.5
L/yr - ₹53
L/yr
131%
more
than the average Senior Product Specialist Salary in India
View more details
What SAP employees are saying about work life
based on 1.7k employees
Flexible timing
Monday to Friday
No travel
Day Shift
SAP Benefits
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