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User Assistance Developer
SAP
posted 1mon ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
We help the world run better
What you bring
Are you pro-active, self-motivated, and enjoy acting in an agile scrum team environment? Are you ready to work with time management and task prioritization? Do you enjoy continuous learning and working efficiently in a fast-paced environment?
If this sounds like you, do you also bring:
- Ideally first-language proficiency in English and excellent written and spoken skills in English
- Experience in technical writing
- Excellent collaboration and team building skills across different functional roles and locations.
- The ability to synthesize technical information into a user-friendly written text.
- Excellent knowledge of English grammar and vocabulary (focus on software terminology).
- The ability to manually test software to understand what needs to be documented.
- Acting as a team player and being proactive
Years of experience : 4 to 6 years
What you'll do
As a User Assistance Developer for S/4HANA Cloud Foundation, you will be responsible for the delivery of documentation and learning content for a given product. Each UAD in S/4HANA Cloud Foundation unit works pro-actively and very closely with the developers by being part of our virtual UA team across different locations. You ll receive training related to your tasks that are relevant for your job. This involves planning, researching, and writing according to the SAP documentation standard, SAP or product-specific Standards and Guidelines.
- Defines and maintains terminology and glossary in own domain for documentation and UI texts.
- Plan and write documentation in line with SAP or product-specific Standards and Guidelines.
- Work in close cooperation with other project members (for example, from development, product management) to describe the application, installation, and configuration of SAP software.
- Ensure quality in all deliverables by proofreading and editing content for linguistic correctness, readability, usability and correct terminology.
- Create UA deliverables (text and multimedia) in close collaboration with developers, UX designers, and other stakeholders to enable users to implement, manage, and use SAP software
- Drive UA tasks related to Artificial Intelligence and automation
- Focus on customer satisfaction and excellent user exp erience
Meet your team
The S/4HANA Foundation team ensures consistency and SaaS readiness of the S/4HANA solution in close collaboration with S/4HANA application teams, S/4HANA Arch and Technology. We are responsible for quality deliverable of knowledge material to customers and internals for the BTP based Reuse services delivered out of our unit.
Bring out your best
We win with inclusion
Employment Type: Full Time, Permanent
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What people at SAP are saying
Assistant salary at SAP
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1
employee
₹11
L/yr - ₹14.1
L/yr
113%
more
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What SAP employees are saying about work life
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Flexible timing
Monday to Friday
No travel
Day Shift
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