As a Collection Executive, you will play a crucial role in managing and optimizing our accounts receivable process. Your primary responsibility will be to ensure timely collection of outstanding payments from our clients, maintain accurate records, and provide excellent customer service. This role is ideal for individuals with 0 to 5 years of experience who are eager to develop their skills in a fast-paced environment.
Key Responsibilities:
Manage Accounts Receivable: Monitor and manage overdue accounts, ensuring timely collection of outstanding invoices.
Customer Communication: Communicate with clients via phone, email, and in-person to follow up on overdue payments and resolve any discrepancies.
Record Keeping: Maintain accurate and up-to-date records of payment status and client interactions in the company s accounting system.
Reporting: Prepare and submit regular reports on account status, payment trends, and collection progress to the management team.
Problem Resolution: Investigate and resolve any payment issues or disputes in a professional and timely manner.
Collaboration: Work closely with the sales and accounting teams to ensure smooth communication and resolution of account-related issues.
Qualifications:
Experience: 0 to 5 years of experience in a similar role or in finance, accounting, or customer service.
Education: High school diploma or equivalent; a degree in finance, accounting, or a related field is a plus.
Skills:
Strong communication and negotiation skills.
Ability to handle sensitive information with confidentiality.
Proficiency in Microsoft Office Suite (Excel, Word, Outlook) and familiarity with accounting software.
Attention to detail and strong organizational skills.
Personal Attributes: Proactive, reliable, and able to work independently as well as part of a team.
What We Offer:
Competitive Salary: Commensurate with experience and qualifications.
Professional Development: Opportunities for career growth and development.
Supportive Environment: A collaborative team culture with a focus on continuous improvement.