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Sandoz

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4.0

based on 389 Reviews

416 Sandoz Jobs

Assoc. Dir. DDIT IES Int. Service Mgt.

Sandoz

4.0

based on 389 Reviews

10-12 years

Hyderabad / Secunderabad

1 vacancy

Assoc. Dir. DDIT IES Int. Service Mgt.

Sandoz

posted 16d ago

Job Role Insights

Flexible timing

Key skills for the job

Supply Chain Management Healthcare Incident Management Relationship Management Risk Management IT Operations Management

+ 3 more

Job Description

The Associate Director, Integrated Service Management, will play a crucial role in driving and enhancing IT sustainability and integrated service management objectives across DDIT functions, this position is responsible for developing and implementing strategies that align IT operations with the organizations goals.

Job Description

Major Accountabilities

Sustainability Strategy Development: Develop and implement comprehensive sustainability strategies that align with the organizations goals, including waste reduction, energy efficiency, and sustainable sourcing.

Cross-Functional Leadership: Lead cross-functional teams to integrate sustainability practices into IT operations, product development, and supply chain processes.
Sustainability Reporting: Oversee sustainability reporting and disclosure, ensuring compliance with relevant standards and regulations. Develop and maintain sustainability metrics and KPIs to track progress and identify areas for improvement.
Stakeholder Engagement: Engage with internal and external stakeholders to promote sustainability initiatives and build partnerships that support the organizations sustainability goals.
Innovation and Continuous Improvement: Identify and implement innovative solutions to enhance the sustainability of IT operations. Drive continuous improvement initiatives to reduce the environmental impact of IT services.
Risk Management: Assess and manage sustainability-related risks within the IT department, ensuring that potential environmental impacts are identified and mitigated.
Training and Awareness: Develop and deliver training programs to raise awareness of sustainability issues and best practices among IT staff and other stakeholders.

Education:
(minimum/desirable)

Bachelor s Computer Science

ITIL Certified
Six Sigma Certified
Service Now Administrator

Languages:

English

Experience:

Overall relevant work experience of 10-12 years:

8 plus years of work in process excellence
Experience in pharmaceutical, device or healthcare industries, Digital / IT transformations an added advantage
Leadership experience, experience in leading via influence to build effective working relationships across functions.
Demonstrated ability to understand situations, interdependencies and challenges in a holistic way and plan and execute strategically.
Excellent written and verbal communication skills. Ability to communicate effectively with personnel at all levels of the organization and to inspire confidence and support for compliance initiatives.
Ability to oversee business and technology remediation projects and lead them to successful completion in an organized, efficient, and effective manner.
The position requires a professional image/demeanor, as well as an extremely collaborative working attitude.
Knowledge and Awareness of Novartis IT landscape will be a plus.

Skills & Knowledge

Knowledge and experience in Service Now
Knowledge of Organizational transformations
Tech-savvy with an understanding of emerging sustainability technologies.
Ability to work under pressure and maintain positivity.
Strong prioritization and focus on immediate business and customer needs.
Excellent leadership and interpersonal skills within a global matrix organization.
Strong customer-facing and relationship management skills.
Excellent understanding of business requirements in the domain.
IT Incident & Problem Management
IT Change Implementation Planning & Management
Process mapping and Mining experience
Strong analytical skills (qualitative and quantitative aspects

Competencies (based on Novartis Personal Effectiveness Competencies)

Applied Business Insights
Being resilient
Breakthrough Analysis
Business Mindset
Continuous Learning
Interpersonal Savvy
Joint Value Creation
Managing Change
Operational Excellence
Stakeholder Engagement

Why Novartis: Our purpose is to reimagine medicine to improve and extend people s lives and our vision is to become the most valued and trusted medicines company in the world. How can we achieve this? With our people. It is our associates that drive us each day to reach our ambitions. Be a part of this mission and join us! Learn more here: https: / / www.novartis.com / about / strategy / people-and-culture

You ll receive: You can find everything you need to know about our benefits and rewards in the Novartis Life Handbook. https: / / www.novartis.com / careers / benefits-rewards

Commitment to Diversity and Inclusion:
Novartis is committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.

https: / / talentnetwork.novartis.com / network

Skills Desired

Budget Management, Communication Skills, Incident Management, IT Governance, IT Service Management, Performance Management, Problem Solving Skills, Quality Assurance, Stakeholder Management

Employment Type: Full Time, Permanent

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