Director Analytics Products & ILab

Independently lead Data Science and AI/GenAI initiatives part of the overall US Advanced analytics & ILab group within US&I DDIT team.
Role model a culture of analytical and data driven decision making and data/data sciences across Novartis US commercial and support functions.
Deep technical experts with key accountability for multiple strategic analytical products delivery.
Shape future direction for own part of the organization based on the overall organization strategy provided by business leadership and while managing the team empowers the team and provides guidance and coaching

• Lead US Advanced analytics & iLab product delivery focus on define, design, build and deploy US Analytical, AI & GenAI products.
• Support development of US advanced analytics technology strategy to support creation of customer experience and customer engagement product/services roadmaps from concept to development to launch encompassing technology adoption, product engineering, service design, security and compliance and business process change.
• Together with business product owner, enable cross functional team based on defined US Advanced analytics product s structure and
• Identify technologies to address customer needs,
• Co-create and execute US advanced analytics products to respond to business challenges,
• Drive e2e functional architecture and system integration of US Advanced analytics products across processes, data, and technologies,
• Demonstrate value & impact of US Advanced analytics products as well as support to deliver financial targets,
• Guide US functions to enable and adopt existing (and emerging) US Advanced analytics products.
• Collaborate with Architecture & Integration and Data & Analytics management team and ensure that standard technologies are leveraged for US Advanced analytics products when appropriate.

• Partners with business leadership and other key stakeholders to set US Advanced analytics technology roadmap, with a vision ensuring that individual products work together to great business value for the defined customer.
• Has end to end accountability for services and products delivery across US Advanced analytics & ILab business areas.
• Serves as point of escalation, review and approval for key issues and decisions.
• Drive, facilitate the approval of US Advanced analytics & iLab products portfolio investment plans.
• Work on continuous improvement with the cross functional delivery team
• Exhibits strategic product management mindset necessary to establish the US Advanced analytics & iLab product domain with respective business product owner counterparts.
• Acts as trusted advisor driving decisions, priorities and relevant US Advanced analytics & iLab product information with both business stakeholders and colleagues across DD&IT.
• Proactively shares knowledge of US Advanced analytics & iLab technology risks with business.
• Ensure coordination across US Advanced analytics & iLab product roadmaps, oversee timelines and budget across teams and responsible to ensure blockages impacting the US iLab product portfolio are removed (coordination and unblocking within a product remains responsibility of the respective product owner)
• Develop an environment, which fosters a collaborative, innovative and high-performing organization where product management is leveraged to create value for the business.
• Advocates product management and shapes operating model to ensure business value creation throughout the product life cycle.
• Support the product teams to continually learn and advance maturity of the teams and broader organization; solves for roadblocks and advocates for product teams.
• Ensure agile ways of working are applied for US Advanced analytics & iLab product development / delivery / lifecycle.

• Business KPIs measuring impact of US Advanced analytics & iLab product portfolio.
• A valued, trusted, and well-respected partner for US Advanced analytics & iLab technologies. Working together with US and enable experimentation of new technologies, go-to-market models, marketing approaches, and customer engagement strategies powered by data and technology.
• DDIT is partnering to experiment new technologies and deliver at scale solutions to stay ahead of the competition. With continuous improvement of the experience of our HCPs, Patients, Healthcare systems and associates to drive business value.

• Complexity: Accountable for product delivery aligned with multiple business owners / functions across US markets.
• Influence: Manages stakeholders in US organizations at senior level and drives product mindset.
• Size: Manages 3+ external vendors resources (20+ externals) and leads the DDIT team of 7+ internal.

• Achieved targets in in business case contribution, KPIs, customer satisfaction and innovation measures -Business capability, vision and strategy clearly defined, communicated and executed, well aligned to business strategy and TT strategy, and providing competitive advantage to Novartis -Role model with highest standards of professional conduct in leading the business capability area in line with the new IT operating model -Deployment of digital platforms and services at scale to deliver the digital strategy

• Strategic Planning and Execution:

• Leadership and Team Management:

• Technical Expertise in AI:

• Demand Generation Activities :

• Operational Excellence:

• Technical and Strategic Planning:

• Leadership and Team Coordination:

• Stakeholder Management:

• Financial Management
• Leading large and/or diverse multi-functional teams.
• Track record delivering global solutions at scale.
• Ability to work and lead (a cross-functional team) in a matrix.
• Collaborating across boundaries.