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Samsara

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3.2

based on 4 Reviews

27 Samsara Jobs

IT Specialist - Atlassian Admin

Samsara

3.2

based on 4 Reviews

4-6 years

Bangalore / Bengaluru

1 vacancy

IT Specialist - Atlassian Admin

Samsara

posted 1d ago

Job Role Insights

Key skills for the job

Computer Science Project Management Operations CCTV Monitoring JIRA Troubleshooting

+ 4 more

Job Description

Who we are

About the role:

In Samsara s IT team, we work to deliver awesome systems, support, and experiences that enable our teams to be as impactful as possible. As a member of the IT Services team, you ll be responsible for owning the technology and processes that enable our people to do their best work.

You should apply if:

You want to impact the industries that run our world: Your efforts will result in real-world impact helping to keep the lights on, get food into grocery stores, reduce emissions, and most importantly, ensure workers return home safely.
You are the architect of your own career: If you put in the work, this role won t be your last at Samsara. We set up our employees for success and have built a culture that encourages rapid career development, countless opportunities to experiment and master your craft in a hyper growth environment.
You re energized by our opportunity: The vision we have to digitize large sectors of the global economy requires your full focus and best efforts to bring forth creative, ambitious ideas for our customers.
You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by a high-calibre team that will encourage you to do your best.

In this role, you will:

Administer, manage, and enhance JIRA and Confluence instances, including setup, configuration, and maintenance.
Develop and manage complex JIRA workflows, fields, dashboards, and reports to meet business requirements.
Collaborate with cross-functional teams to design and implement solutions that improve operational efficiency.
Provide training and support to JIRA and Confluence users, ensuring best practices in bug tracking, issue tracking, and project management.
Integrate JIRA projects with other tools and software to create a seamless workflow.
Maintain system security, stability, and access controls.
Perform upgrades, migrations, and plugin installations, managing them from start to finish.
Analyze and improve performance metrics to ensure scalability and effectiveness.
Document configurations, procedures, and troubleshooting guidelines.
Seek opportunities to improve how we work with an eye on continuous improvement & process optimization.
Drive core operations that keep the company secure and productive.
Champion, role model, and embed Samsara s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices.

Minimum requirements for the role:

A college degree in a technical program (Computer Science, Information Systems, or other STEM field)
5 years experience working with people an Atlassian Admin role
Strong spoken and written language skills
A passion for learning and doing new things in a fast-paced environment
An affinity for working with all things electronic

An ideal candidate also has: