Linux DevOps - Software Engineering LMTS

The Salesforce Marketing Cloud Engagement Infra Platform Team consists of smart and tenacious engineers dedicated to excellence through platform expertise and uncompromising integrity. While we understand that delivery is important, we consider quality to be our highest priority. The code we deliver must be functional, scalable, secure, and maintainable.

Our team is responsible for the Salesforce Marketing Cloud Infrastructure Platform, both first party and public cloud. As our platform grows both in size and complexity - we must consistently provide top-tier platform for running the business today, and support the tremendous scale in the near future. We are looking to grow our team to develop and manage our next generation of software/hardware systems designed to maintain our world-class data platform.

As a Linux Engineer, you will contribute to the DevOps culture on the Linux Team that spans the globe by contributing to our automation and CI/CD toolset to orchestrate thousands of servers in perfect harmony. We are agile, fast-paced, work hard, and play hard.

Your Impact

• Build scalable, elastic services, capable of running in private Salesforce data centers and in public clouds

• Design high-quality systems to improve platform security, reliability, availability, and scalability

• Design, build, configure, test, update, document, implement scripts, and automate operational support in multiple infrastructure environments at world-scale

• Collaborate with development, architecture, and release teams, providing architectural design recommendations, driving standards for effective transition to production operations.

• Build efficient components/algorithms/services to serve high volume of requests with low latencies. Conduct performance tuning, performance monitoring, capacity planning, and other related monitoring.

• Create, document, and test backup and recovery procedures including Operational and Disaster Recovery scenarios

• Design, document, implement smart thorough testing and environmental upgrade strategies to ensure quality delivery

• Continuously integrate and deploy your code, monitor live services and supporting hardware, setup alerting mechanism to ensure system health and availability. Learn through data-driven feedback loops to improve it

• Participate in Code Reviews, cross train and mentor other team members

• Participate in the team s on-call rotation to address complex problems in real-time and keep services operational and highly available, but have a life outside of work - we are about balance.

• Be able to upscale your team and other teams in the same organization proactively with ideas and learnings from experience in the relative topics

• Participate and lead in the development of team/organization long range plans and roadmaps

• Demonstrate strong technical expertise in your team s domain area and focus on the most challenging deliveries

• Advocate for strategic improvements in response to changing service conditions

• Synthesize information coming from outside your organization (architectural guidelines, workgroup results, best practices) and guide your team to put this information into practice

Basic Qualifications

• BS degree and over 9 years of prior relevant experience or Master s with 7+ years of prior relevant experience

• Strong knowledge of basic programming concepts and respective scripting languages. One or more of the following: Bash, Go, Ruby, Python

• Broad knowledge of Linux Operating Systems internals and Virtualization platforms

• Strong experience in automating variety of Infrastructure and administration tasks

• Working Knowledge of CI/CD, DevOps, Configuration Management and Infrastructure as-code principles

• Experience with Source Code Management concepts and tools such as Git

• Experience working with and troubleshooting large, highly available and high performance systems

• Experience with Agile development methodology

• Be available for after hours on-call support and will be required to apply production packages during non-peak hours

• Experience with leading projects that involve more than the immediate scrum team

Preferred Qualifications

• Experience with monitoring solutions, such as - Prometheus, Grafana, or Splunk

• Ability to manage system issues, updates and upgrades for both first party and public cloud

• Experience with public cloud development (eg AWS, GCP, Alibaba, and/or Azure platforms)

• Experience with containers (Docker) and related orchestration (Kubernetes)

• Experience with Terraform, Github, Cinc (Chef), Jenkins, Spinnaker

• Knowledge of data platform services, such as - Kafka, ElasticSearch, Memcached, or Redis.

• Knowledge of data concepts related to relational databases and NoSQL stores

• Strong infrastructure engineering background

BENEFITS & PERKS

• Comprehensive benefits package including well-being reimbursement, generous parental leave, adoption assistance, fertility benefits, and more!

• World-class enablement and on-demand training with Trailhead.com

• Exposure to executive thought leaders and regular 1:1 coaching with leadership

• Volunteer opportunities and participation in our 1:1:1 model for giving back to the community