Key Responsibilities:
- Lead, mentor and supervise a team of 8-10 sales callers to achieve individual and team sales targets
- Monitor team performance, analyze key metrics and publish regular performance reports
- Give regular feedback to team to improve product knowledge, sales techniques and customer handling skills
- Motivate and encourage team members to maintain high energy levels and focus on achieving targets
- Handle escalations and assist team members in resolving customer objections effectively
- Identify areas for process improvement and implement best practices to enhance team productivity
Required Skills & Qualifications:
- Graduate with 5 years of experience in direct sales, with at least 2 years in a team leadership role
- Proven track record of achieving and exceeding sales targets
- Strong leadership and people management skills
- Excellent communication, negotiation and interpersonal skills
- Ability to motivate and drive a sales team
- Ability to analyze data and can pull inference
Employment Type: Full Time, Permanent
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