Sales Executive

• Customer Engagement & Consultation:
• Greet customers with a friendly and professional demeanor, providing an exceptional experience from entry to exit.
• Understand customer needs and provide personalized recommendations on Apple products and services, such as iPhones, MacBooks, Apple Watches, and accessories.
• Assist customers in setting up their new devices, transferring data, and providing basic troubleshooting guidance.
• Product Knowledge & Sales:
• Stay up to date with the latest Apple products, features, and software updates.
• Engage customers with demonstrations of Apple products, showcasing their unique features and capabilities.
• Achieve and exceed sales targets by offering tailored solutions and upselling Apple products, services (e.g., AppleCare, iCloud, Apple Music), and accessories.
• Customer Education & Support:
• Educate customers on Apple services, including iCloud, Apple Music, and AppleCare protection plans.
• Provide hands-on demonstrations to customers and ensure they are comfortable using their new Apple devices.
• Answer any questions about product functionality, features, and benefits to ensure customers make informed purchasing decisions.
• In-Store Experience:
• Maintain a clean, organized, and inviting store environment.
• Assist with visual merchandising to ensure that products are displayed according to Apples standards.
• Participate in promotional events and seasonal campaigns to enhance the store’s customer engagement and drive sales.
• Team Collaboration & Performance:
• Collaborate with fellow team members to ensure the store runs smoothly and efficiently.
• Share knowledge and expertise with colleagues to support team growth and enhance the customer experience.
• Actively participate in team meetings, training sessions, and product knowledge workshops.
• Customer Follow-Up & Relationship Building:
• Build lasting relationships with customers through follow-up calls, emails, or store visits to ensure satisfaction and repeat business.
• Assist with troubleshooting customer concerns, resolving issues with products, or facilitating exchanges or returns as necessary.Role & responsibilities

Preferred candidate profile

Perks and benefits