Director, Quality Assurance

Job Title: Director, Quality Assurance

Location: Bangalore

Reports to: Global Head, Quality Engineering.

A quick snapshot….

Director QA Engineering is responsible for leading the overall quality assurance strategy, building and maintaining a high-performing team, and ensuring that the organizations software meets the highest quality standards. The role requires a combination of leadership, technical expertise, strategic thinking, and collaboration skills to effectively drive quality at all stages of the software development lifecycle.

Why its a big deal…

The role is critical in influencing the success of a companys products. By leading a team that ensures high-quality software, the director helps reduce risks, increase customer satisfaction, and drive operational efficiency. With their expertise in both management and technical aspects of QA, they enable the company to deliver robust, reliable, and scalable products, which are key to maintaining competitive advantage and sustaining growth.

Are you the person were looking for?

Experience: You should have more than 15 years of experience in QA testing and more than years in managing the QA team.

Technical skills

Quality Assurance Methodologies: Deep understanding of various QA methodologies like Agile, Waterfall, DevOps, etc., preferably in an enterprise product development environment

Testing Techniques: Proficiency in functional, non-functional, performance, security and other testing types.

Testing Tools: Knowledge of various testing tools.

Test Automation : Extensive experience and knowledge in driving test automation and must have worked in a large volume of tests and test orchestration.

SDLC: Understanding of software development lifecycles (SDLC) and its phases.

Defect Tracking: Familiarity with defect tracking process and tools.

Leadership and management skills.

Team Management: Ability to lead and motivate QA teams.

Communication Skills: Effective communication with stakeholders at all levels.

Problem-Solving: Ability to identify and resolve complex quality issues.

Decision-Making: Making informed decisions based on available data.

Negotiation: Ability to negotiate with stakeholders and teams.

Conflict Resolution: Skills to handle disagreements and foster a collaborative environment.

Resource Management: Skills to manage budgets, timelines and resource allocation effectively.

Strategic thinking skills

Quality Planning: Developing comprehensive quality plans aligned with business objectives.

Risk Assessment: Identifying and mitigating potential risks to quality.

Metrics Analysis: Analysing quality metrics to identify trends and areas for improvement.

Continuous Improvement: Driving a culture of continuous improvement in quality processes.

Innovation: Exploring new technologies and methodologies to enhance quality.

Interpersonal skills

Collaboration: Working effectively with cross-functional teams.

Stakeholder Management: Building and maintaining relationships with stakeholders.

Adaptability: Adjusting to changing priorities and requirements.

Mentorship: Guiding and developing the QA team.

Heres what will give you an edge…

Leadership and Team Management: Recruit, train and develop QA personnel. Instill a positive team culture and encourage professional growth. Conduct performance evaluations and provide feedback.

Strategic Planning: Align QA objectives with business goals. Develop long-term quality assurance plans. Ensure adherence to industry standards and best practices.

Process Improvement: Identify inefficiencies in current QA practices. Implement best practices for testing and quality assurance. Develop and refine testing processes and standards.

Quality Metrics and Reporting: Define key quality performance indicators (KPIs) . Regularly analyze and report on quality metrics to stakeholders. Use data to drive continuous improvement initiatives.

Collaboration and Communication: Work closely with development, product management and operations teams. Communicate quality goals and status to senior management. Participate in cross-functional meetings and initiatives.

Risk Management: Assess potential risks associated with product quality and releases. Develop risk mitigation strategies. Ensure thorough testing to minimize the risk of defects.

Resource Management: Optimize resource utilization and measurements. Allocate resources effectively to meet project demands. Ensure the right tools and technologies are in place for testing.

Compliance and Standards: Implement quality assurance standards and processes. Ensure adherence to regulatory requirements. Conduct audits and assessments to maintain compliance.