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Technical Writer
SailPoint Technologies
posted 6d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
Want to be on a team that full of results-driven individuals who are constantly seeking to innovateWant to make an impactAt SailPoint, our Engineering team does just that. Our engineering is where high-quality professional engineering meets individual impact. Our team creates products are built on a mature, cloud-native event-driven microservices architecture hosted in AWS.
We are looking for a self-starting, detail-oriented, experienced Technical Writer to join our Connector documentation team and help us on our mission to provide our users the information they need to be successful - in real time. To accomplish this, we create online IT administrator docs and KB-style articles, as well as in-app labels and messages.
In the process of creating content for our Connector customers, you ll work with members of several other teams: Product Management, Engineering, UX/UI design, DevOps, QA, Professional Services and Support in a dynamic, continuous delivery deployment environment. You ll need to be willing to dig for answers sometimes.
Responsibilities:
- Work closely with other Tech Writers and Project Managers on scope, sizing, and priority of tasks to ensure timely delivery of all documentation products
- Test documentation prior to publishing, and maintain it as needed
- Meet the dynamic timelines of product documentation written for continuous deployment
- Collaborate closely with other writers to edit shared content and integrate new content
- Work with PM and beta customers on beta documentation and related enablement content
Requirements:
- 2+ years of professional writing experience, backed by a degree in English or a related field
- Experience writing content for non-technical technical audiences, such as IT administrators
- Excellent collaboration communication skills (both verbal and written)
- Proven ability to research and experiment with unfamiliar subject matter
- Ability to work in a dynamic and rapidly changing environment
Preferred Skills Experience:
- Professional writing experience on a SaaS product
- Familiarity with content strategy, SEO, and information architecture
- Working in HTML (or other markup language) .css for online delivery
- Understanding of identity management, governance and compliance
- Comfortable following Agile methodologies using issue tracking tools
Employment Type: Full Time, Permanent
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What people at SailPoint Technologies are saying
Technical Writer salary at SailPoint Technologies
reported by
2
employees
with 4
years exp.
₹8
L/yr - ₹9
L/yr
21%
more
than the average Technical Writer Salary in India
View more details
What SailPoint Technologies employees are saying about work life
based on 31 employees
Flexible timing
Monday to Friday
No travel
Day Shift
SailPoint Technologies Benefits
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