Hiring For IT - Manager @SLTL Group Gandhinagar

Job description

• Designation - Assistant Manager/Manager
• Department - IT Support
• Location - Gandhinagar (Work from office)
• Qualification: BE/B.Tech - EC/Computer Engineering or any relevant Field

Roles and Responsibility

• Responsible to Coordinate with users and Internet Service Providers to ensure timely and satisfactory resolution for any trouble tickets.
• Provides deep analysis of network infrastructure and implements IP networks to support
• Ensures trouble tickets from Hotline and Network Operations Center are prioritized and addressed within severity guidelines by the department
• Responsible for Troubleshooting layers 1, 2 and 3 of the OSI Model.
• Responsible to Apply security patches as required.
• Responsible to Create technical documentation, network diagrams, inventory control documentation, and security documentation.
• Responsible to Work trouble tickets as assigned by Tier II lead.
• Responsible to Conduct daily performance checks on (CPU utilization, system logs, system errors, others as required).
• Responsible to Perform immediate troubleshooting as the situation dictates for any and all network outages as reported by users, sensors, and/or operational personnel.
• Responsible to define network security best practice policies for both corporate and production environments.
• Responsible to define, Implement, and maintain network security policy, standards, and procedures.
• Responsible to Deploy and maintain access-list and firewall policies for high throughput environments.
• Responsible to Build and support a network log aggregation infrastructure and support incident response initiatives.
• Maintains knowledge of state-of-the-art technologies in voice and data networking, Internet, wireless, and data processing
• Remain current on emerging technologies via professional groups, trade magazines, internal and external training, independent research and study, and other avenues available
• Diagnose problems and solve issues, often under time constraints
• Responsible to prepare timely MIS report.
• Update and accept new challenges given by Management and bring require improvement in the department.

Desired Candidate Profile :

• Hardware and Networking
• System Administration
• Server Administration
• Infrastructure Management
• End point Security
• Firewall