Network Associate

Role & responsibilities

• Address user tickets regarding hardware, software, and networking
• Guide users with simple, step-by-step instructions
• Installing and upgrading operating systems and computer software.
• Troubleshooting networking and connection issues
• Providing basic training in computer operation and management.
• Completing job reports and ordering supplies
• Auditing of hardware in a time-to-time manner and updating the sheet accordingly
• Setup the projector during the events in the office
• Update pre-existing hardware to new specifications
• Manage and update reports of new hardware and sheets
• Customize desktop applications to meet user needs

Preferred candidate profile

• 0-1 year of experience working on IT Supports environments, should have a good understanding of LAN & able to resolve team queries related to MAC OS and Linux OS
• Network & basic understanding of network(Router, Switch, Access Points)
• Basic understanding of mac and Linux OS
• Good Understanding of git commands, help team members regarding git issues
• Excellent problem-solving and multitasking skills
• Ability to solve complex hardware and software issues
• Advising on software or hardware upgrades
• Knowledge of macOS, Linux operating systems, software applications, and remote connection systems
• Knowledge of CCTV Cameras, How to connect them with the network

Perks and benefits

• Group Term Insurance
• Medical Insurance
• 5 Working Days In a Week
• Certification Benefits
• Eyes and Dental Care
• Referral Benefits