Operations Engineer Sr. 1

TECHNICALSKILLS

• Proficiency in monitoring tools (e.g., AppInsights, Grafana)

• Experience with cloud platforms (e.g. Azure, GCP)

• Strong scripting and automation skills (e.g., Powershell, Python)

• Familiarity with incident management processes

• Understanding of containerization technologies (e.g., Kubernetes)

• Troubleshooting of complex distributed environments

Collaboration Skills:

• Work closely with product and project teams to integrate reliability best practices.

• Collaborate to streamline development and operational processes, enhancing overall efficiency.

EDUCATION/CERTIFICATIONS

• Preferred: Bachelor's degree in Computer Science, Software Engineering, Information Systems, equivalent work history/experience or working towards achieving a degree

• Strong focus on systems engineering, reliability, and performance.

• Experience in development operations, automation, and troubleshooting.

EXPERIENCE

• Strong knowledge of IT infrastructure services required

• 5+ years - IaC Technologies leveraging Terraform (eg.ADO, Pipelines, Git, YAML)

• 5+ years - Orchestration and containerization using Kubernetes

• 5+ years -API Integration of infrastructure systems such as Azure, ServiceNow, Active Directory

• 4+ years - Azure Public Cloud Solutions

• Experience with high availability, globally delivered, solutions and strong troubleshooting skills.

• Familiarity with incident management processes.

• Microsoft Cloud Infrastructure Certification, SRE Certification

• Proficient in scripting and automation, with a solid understanding of infrastructure as code practices.

LEADERSHIP/SOFT SKILLS

• Strong Verbal and Written Communication: "Candidates must demonstrate exceptional verbal and written communication skills to effectively convey information and collaborate with team members."

• Effective Communicator: "The ideal candidate will be an effective communicator who can articulate ideas clearly and concisely to diverse audiences."

• Adaptable Communication Style: "We value candidates who can adjust their communication style based on the audience and context, ensuring clarity and understanding.