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RSM US in India
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372 RSM US in India Jobs
ServiceNow Supervisor
7-12 years
Hyderabad / Secunderabad
1 vacancy
ServiceNow Supervisor
RSM US in India
posted 4d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Essential Duties and Responsibilities:
- Managing and supervising support/development staff
- Stakeholder engagement, communication, and training
- Support customers across various time zones
- Working with cross-functional teams
- Providing on-call support
- Monitoring SLA and Act as escalation point
- Assessing problems
- Identifying and assessing technical solutions
- Troubleshooting and solving existing problems
- Managing enhancements using an Agile Framework.
- Basic Qualifications:
- Must Have
- Minimum 7 years of total IT experience
- Minimum 5 years of ServiceNow Support and Development experience
- BE/BTech degree in Computer Science, Information Systems or equivalent field
- ServiceNow Certifications - CSA plus 1 mainline certification
- Good to have
- ITIL Foundations v3 certified, v4 preferred.
- ServiceNow Certifications CAD, CIS-ITSM, CIS-SPM, CIS-CSM
- Must Have
Employment Type: Full Time, Permanent
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What people at RSM US in India are saying
Rating based on 15 Supervisor
reviews
Anonymous · Finance & Accounting
in Gurgaon / Gurugram
Salary and benefits
- Salary - Good
IT infrastructure and work-life balance
- Promotions - Poor
Supervisor salary at RSM US in India
What RSM US in India employees are saying about work life
RSM US in India Benefits
Development Flexibility Wellbeing and rewards Inclusion and belonging 
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