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Premium Employer

Royal Cyber

Compare

3.6

based on 125 Reviews

25 Royal Cyber Jobs

MSD 365 Techno Functional consultant

Royal Cyber Private Limited.

3.6

based on 125 Reviews

8-10 years

Bangalore / Bengaluru

1 vacancy

MSD 365 Techno Functional consultant

Royal Cyber

posted 17hr ago

Job Role Insights

Flexible timing

Key skills for the job

Power BI Manual Testing Customer Service Salesforce CRM Training

+ 4 more

Job Description

Dynamics 365 Techno Functional consultant CRM Responsibilities: Responsible for designing, configuring, and implementing Dynamics 365 CRM solutions that meet the client s business needs, while adhering to industry best practices. Conduct workshops with clients to gather requirements, identify gaps and provide recommendations for business process improvements Provide guidance and support to clients during the implementation process, including training and troubleshooting Develop functional specifications and design documents for customizations and integrations Collaborate with technical consultants to ensure functional requirements are translated into technical designs Customize CRM systems using extensions, customizations, and integrations with other systems Work closely with technical and functional teams to ensure the successful implementation of solutions Provide support to clients during testing and go-live phases Keep up-to-date with the latest industry developments and product updates related to Dynamics 365 CRM Requirements: Minimum of 7 years of experience in implementing Dynamics 365 CRM solutions Strong understanding of Customer Relationship Management processes and principles Ability to conduct business process analysis and translate requirements into functional specifications Experience in configuring Dynamics 365 CRM modules, including Sales, Marketing, Customer Service, and Field Service Strong communication skills, both written and verbal, with the ability to communicate complex technical concepts to non-technical stakeholders Ability to work independently and in a team environment Knowledge of Power Platform, Power BI, and related Microsoft technologies is a plus

Employment Type: Full Time, Permanent

Read full job description

Prepare for Techno Functional Consultant roles with real interview advice

What people at Royal Cyber are saying

What Royal Cyber employees are saying about work life

based on 125 employees

78%

95%

75%

67%

Flexible timing

Monday to Friday

No travel

Day Shift

View more insights

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Royal Cyber Bangalore / Bengaluru Office Location

View all

Bangalore / Bengaluru (1)

Bangalore / Bengaluru, Karnataka Office

Unit No.07 & 08, 7th Floor, Innovator Building, International Tech Park, Bangalore (ITPL), Whitefield Road, Bangalore – 560 066. Bangalore / Bengaluru, Karnataka
560066