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RouteMobile

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3.9

based on 68 Reviews

23 RouteMobile Jobs

Routing Manager

RouteSms Solutions Ltd

3.9

based on 68 Reviews

3-6 years

Mumbai

1 vacancy

Routing Manager

RouteMobile

posted 3mon ago

Job Role Insights

Flexible timing

Key skills for the job

Salesforce SQL Procurement Analytical Chemistry SMS CCTV Monitoring

+ 4 more

Job Description

The Account Growth Manager will be accountable for creating and executing routing strategies for strategic customers, playing a key role between sales and procurement, adjusting the routing setup to create continuous growth of business.

This role will primarily be staffed during core business hours, Monday through Friday, with the potential need to support outage events during the evenings and weekends.

Mumbai

Executes all routing actions in line with account and price strategy, keeping alignment with APAC Sellers/Sales.

Develops unique routing solutions for customer POCs.

Creating and adjusting customer routing profiles and traffic splits to ensure continuous delivery.

Responsible for proactive and reactive actions aimed at profit maximization.

Proactively monitors customer performance and performs routing modifications in line with the company s KPIs.

Identifies revenue opportunities through understanding Telesign s strategic clients business and market fluctuations.

Monitor and analyze the quality of existing routes (e.g., deliverability, completion, and latency) and customer traffic (e.g., restricted destinations, peak traffic) while keeping QoS on expected levels.

Works with internal stakeholders to ensure all aspects of servicing customers are met and that customer satisfaction with Telesign is on a prominent level.

Closely working with Technical Routing team on technical solutions.

Maintains a knowledge of the Messaging industry and ecosystem.

University degree in Telecommunications or Economics or similar.

At least one year of experience working in the SMS industry is preferred.

Fluent in English, verbal and written.

Comfort speaking with all levels of the organization and acting as a subject matter expert for messaging operations best practices, given industry requirements.