People Operations Coordinator

This role is truly global; you will need to have an operational and global mindset

In this role, the ideal candidate will assist in implementing and administrating scalable HR processes, policies, and practices for most countries where the company operates

The candidate must maintain detailed knowledge of assigned HR, Benefits, and Payroll programs within the regions they support and assist employee inquiries via the companys case management tool

The candidate will be an escalation point, collaborating with cross-functional partners across other Centres of Excellence (COEs) and vendors to support employee needs

It would help if you were a strong problem solver and self-starter who can drive processes and operational support with little guidance

The successful candidate will display a balance of hard and soft skills, including the ability to respond quickly to changing business needs

Manage the departments Service Desk, handling inquiries and cases from all company locations globally


Support ad-hoc requests for employee data changes and generation of Workday reports


Review, audit, correct, and report employment data through different HR tools, both internal and external, to Roku, ensuring data accuracy across different platforms


Serve as the primary presenter for the companys new hire orientation sessions, delivering essential information and fostering a welcoming environment for new employees


Support the offboarding program by assisting with employment actions and providing exit information to departing employees


Support the creation of employment letters such as employment verification, business travel, and invitation letters


Manage the company s personnel files by uploading and maintaining employee folders within Workday


Assist in completing statutory compliance actions such as report filings and audits


Support HR projects as needed, focusing on learning and growth

Projects may include improving Workday and supporting global expansion


Build and foster internal relationships with the Benefits, Payroll, and People Business Partner team

Bachelors degree requires a minimum of 3 years of work experience in HR Operations


High-tech industry experience preferred


Experience supporting HR Operations in the Americas (AMER) and Asia-Pacific (APAC) preferred


Fluency in English is a must; other languages are advantageous, i

e

, Dutch, German, Danish, and Portuguese


Advanced experience and expertise using Microsoft Suite and Workday


Comfortable working in a dynamic, rapidly evolving business environment, adaptable to change


Perform well under pressure, multi-task, and work independently and as a part of a team


Flexible and able to quickly change course when the needs of the business and our team shift direction or accelerate delivery


You love to help shape dynamic and scalable processes


Comfortable handling highly confidential employee data regularly