Application Engineer CRM

Rockwell Automation is a global technology leader focused on helping the world s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better.

We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that s you we would love to have you join us!

Job Description

Key Responsibilities:

• Design, codes and tests new CRM solutions, including supporting applications and interfaces
• Support development activity in several DDS related projects, for internal and external customers
• Develop and test infrastructure components in Cloud and Edge-level environments
• Help deliver DDS services in multiple form factors
• Monitor industry trends and identifies opportunities to implement new technologies
• Manage the DevOps pipeline deployment model
• Implement software in all environments
• Leverage containerization models and works with other engineers and architects to keep the architecture current
• Help enhance applications
• Write high-quality code compliant with regulations
• Be an Tier 3 support for incident handling and resolution
• Collaborate with business systems analysts and product owners to define requirements

Knowledge, Experience and Education

• Bachelors Degree in computer science, software engineering, management information systems, or related field
• Experience in systems development lifecycle
• Experience with Agile development methodologies and system/process documentation
• Experience with server-side architectures and containerization
• Experience with CRM, Azure, Power Apps, Power Automate
• Experience with javascript and SQL
• Experience with APIs (REST and SOAP-based web services)
• Familiarity with business concepts and impact of data on business processes
• Experience providing engineering support to customer support team to resolve any critical customer issues
• Ability to adapt quickly to new technologies and changing our requirements
• Experience in Salesforce (Apex, Data Loader, Lightning Components, and Visualforce Admin role, etc.) and Salesforce certifications is a big plus.

IPC - Information Processing Capability (Factors of Complexity)

• Ability to work on issues of moderate scope where analysis of situations or data requires a review of relevant factors.
• Exercise judgement within defined procedures and practices to determine appropriate action.
• Seek out and embrace relevant perspectives when assessing a situation or making a decision; demonstrate clear understanding of multiple viewpoints
• Leverage business insights in proposing solutions and facilitating change
• Ability to manage competing demands, accept criticism and constructive feedback, while being extremely adaptable and flexible
• 1+ years of experience approaching a problem from different angles, analysing pros and cons of different solutions; ability to distil information from different data sources and the capability to tell the "story" behind it, and recommendations for next steps

Accepts Role Requirements

• Unwavering commitment to, and the ability to model, the standards of behavior set in our Code of Conduct.
• Enthusiasm for partnership across the organization at all levels
• Values working in a team-oriented culture and building agreement with partners before making key decisions
• Actively pursue personal continuous learning and development of skills

Benefits:

• The ability to collaborate with, learn from colleagues in a highly complex, global organisation.
• We provide a working environment with a creative company, paired with a great compensation package, great benefits, and a supportive atmosphere where you can sharpen with new challenges and development opportunities.
• Hybrid work-from-home and at a determined Rockwell Automation facility.
• Corporate Social Responsibility opportunities,
• Support from our 24/7 employee assistance program.
• Reporting will to Technical Lead.

Primary work location: Noida/Pune/Bangalore, India.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

At Rockwell Automation we are dedicated to building a diverse, inclusive and authentic workplace, so if youre excited about this role but your experience doesnt align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right person for this or other roles.

#LI-PS2

#LI-Hybrid

Rockwell Automation s hybrid policy aligns that employees are expected to work at a Rockwell location at least Mondays, Tuesdays, and Thursdays unless they have a business obligation out of the office.