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1 Rock IMS Job

Customer Support Executive

0-1 years

Amritsar

5 vacancies

Customer Support Executive

Rock IMS

posted 18d ago

Job Role Insights

Job Description

Job Description:

Do you excel with clear, concise English and enjoy helping people overcome challenges?

Join our team as a Product Support Consultant.

About the role:

As a Product Support Consultant, you'll be the friendly voice guiding US Production Houses and their crews, through our innovative app. You'll answer their questions, troubleshoot issues, and ensure they have a smooth, successful experience.

Here's what you'll do:

  • Speak fluent English with excellent clarity and professionalism. ️
  • Learn the ins and outs of our app so you can confidently assist clients.
  • Troubleshoot issues and answer questions with patience and expertise.
  • Be available during US working hours to best support our clients.

Are you:

  • A natural communicator with exceptional English skills?
  • Patient, problem-solving, and a team player?
  • Available to work night shifts (US working hours)?

If you answered yes, we want to hear from you! Apply now and start your journey as a Product Consultant.

Please share this post with your network if you know someone who would be perfect for this role!






Employment Type: Full Time, Permanent

Read full job description

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