Telesales Specialist / Inside Sales Representative

Job Title: Customer Support Executive (Telecaller)
Department: Telesales
Location: Mewla Maharajpur (Faridabad)
Reports To: Sales Manager

Key Responsibilities:

1. Outbound Calls: Initiate calls to potential and existing customers to promote products or services.
2. Inbound Calls: Handle incoming queries and resolve customer concerns efficiently.
3. Customer Database: Update and maintain accurate customer records in the CRM system.
4. Follow-Up: Follow up with clients who show interest and provide additional information.
5. Feedback Collection: Collect customer feedback and report insights to improve service quality.
6. Collaboration: Work closely with the sales and marketing team to support campaigns and achieve business objectives.

Required Skills and Qualifications:

• Excellent communication skills in Hindi, English, or other regional languages.
• Persuasive and confident in speaking with clients over the phone.
• Basic computer proficiency and experience with CRM tools.
• Goal-oriented with a strong drive for achieving results.
• Prior experience in tele calling, telesales, or customer service is preferred.
• Ability to handle rejections and objections positively.

Benefits:

• Competitive salary with incentives for meeting targets.
• Opportunity for career advancement.
• Comprehensive training and development programs.

INTRESTED CANDIDATES CAN SHARE THERE RESUME DIRECTLY ON MAIL hr@robotindia.com & CAN DO WHATSAPP 9871380101

Best regards

Vaishnavi Yadav