Rithwik Projects - Manager - Quality Assurance/Quality Control (10-14 yrs)

About the Role:

- We are seeking a highly experienced Quality Assurance/Quality Control (QA/QC) Manager to lead and enhance the organization's quality systems.

- The ideal candidate will drive process improvements, conduct internal and external audits, and ensure adherence to quality standards while fostering a culture of continuous improvement.

- This role requires strong leadership, technical expertise, and a proactive approach to identifying and mitigating risks.

Key Responsibilities (KRA):

- Develop, implement, and maintain standardized production, quality, and customer service standards.

- Lead quality assurance and quality control processes to meet organizational goals and industry standards.

- Identify risks and conduct root cause analyses to ensure timely preventive and corrective actions.

- Plan, coordinate, and execute internal and external quality audits, preparing detailed reports and driving follow-ups.

- Establish and monitor quality metrics to ensure compliance with regulatory and organizational requirements.

- Collaborate with cross-functional teams to streamline processes and improve product and service quality.

- Develop and update QA/QC protocols, documentation, and training materials.

- Build, mentor, and manage a high-performing quality team through coaching, skill development, and performance evaluations.

- Ensure compliance with relevant quality certifications and legal standards.

- Drive a culture of continuous improvement and innovation across teams.

Required Skills:

- Proven expertise in QA/QC processes with a focus on production, operational quality, and customer service.

- Strong analytical skills for risk identification, root cause analysis, and problem-solving.

- Hands-on experience in conducting internal and external audits.

- Excellent organizational skills with the ability to manage multiple priorities effectively.

- Proficient in developing and monitoring quality metrics and compliance reporting.

- Outstanding communication, leadership, and team management abilities.

- Up-to-date knowledge of industry standards, regulatory requirements, and certification protocols.

Qualifications: B.tech/MBA

- 10-15 years of relevant experience in quality assurance/quality control management.

- Extensive experience in creating, implementing, and maintaining quality systems in a production-oriented environment.

Location: Sunni, Himachal Pradesh