Kore.AI Developer - IVR Technologies - SmartAssist/XO Platform (5-8 yrs)

Must Have :

Technical/Functional Skills : KORE.ai SmartAssist and XO Platform, Java, Java Script, Python, XML, Web Services API, Analytical, Problem Solving and Coordination Skills, AWS, IVR Systems Awareness (Genesys/Alvaria), NLP Awareness

Experience Required Technology requirements :

- Min 2+ yrs hands on KORE.ai (SmartAssist and XO Platform), IVR Technologies (like Gensys and Alvaria), Java, Java Script, Python

- Good understand on Conversational AI Platform

- Exposure to Gen AI and NLP aspects

- Good experience in understanding the business requirements and creating chatbots as well as conversational bots

- Experience on Node Js used for chatbot backend technology

- Hands-on experience with full cycle of Bot development - Blueprinting, Dialog Tasks, Entity Extraction ,NLP, API Management, Testing(Batch Cycle) and Deployment.

- Strong understanding of Analyze features on trends, analysis of Bot usage

Roles & Responsibilities :

- Develop and design the technical solution in line with Client functional specifications.

- Validate the technical solution and confirm if it works as per requirement. Ability to use simulation and testing tools of Kore.ai

- Work with Kore's development and QA testing teams to deliver the technical solution.

- Implement and deliver bot-based solutions for the client as per business requirements