Openings For Technical Writer

Hiring for our esteemed client at Bangalore loaction.

Notice Period : Immediate/Max 30 days

Technical Writer- Job Overview

• Create and manage marketing and training documentation in line with ISG standards.
• Develop user guides, API documentation, system architecture overviews, installation guides, release notes, troubleshooting articles, and FAQs.
• Analyze FAQs and content to identify gaps and improvement areas.
• Design document structures that enhance readability and visual appeal.
• Collaborate with Subject Matter Experts (SMEs) to define content scope and ensure accuracy.
• Communicate complex technical information effectively to diverse audiences.
• Manage time effectively to meet project deadlines while delivering quality materials.
• Adapt to feedback and adjust documentation as project objectives change.
• Translate complex technical concepts into clear documentation, including API specs and SDK guides.
• Produce detailed technical specifications and system design documents.
• Engage in Agile workflows, contributing to iterative processes and ensuring timely documentation delivery.
• Documentation for our SaaS products, including user guides, Technical/System Architecture, API documentation, installation guides, Entity Relationship Diagrams, release notes, troubleshooting articles, and FAQs.
• Code Documentation: Document code libraries and software components, focusing on function definitions, method usage, and configuration

Requirements:

• Bachelors degree in a related technical discipline or a combination of education, technical certifications, and relevant work experience.
• A minimum of 5-7 years of experience in designing and delivering marketing and training documentation in a technical environment.
• Proficiency in creating effective storyboards and possessing strong graphic design skills.
• Thorough understanding of software-driven business processes and experience with the Software Development Life Cycle (SDLC).
• Excellent time management skills, with the ability to work independently and collaboratively with SMEs in a remote setting.
• Knowledge of instructional design principles and technologies is preferred.
• Familiarity with SaaS products and experience in documenting REST APIs, including an understanding of technical details such as authentication methods, endpoints, and response formats.