Virtual Clinical Associate (MBBS)

Role: Virtual Clinical Associate (MBBS)

Location: New Delhi

We are looking for a qualified Virtual Clinical Associate with an MBBS degree to join our growing team. This role involves supporting primary care clinics by preparing charts for upcoming appointments, identifying patients for clinical program enrollment, creating detailed care management notes, and managing referrals. You will also work closely with our technology team to optimize and automate workflows, improving operational efficiency and the patient care experience.

Note: We are hiring for one of our clients -

About Us: Our client is a forward-thinking healthcare organization partnering with primary care clinics in the USA to provide exceptional patient care. Our team is dedicated to improving care management through advanced technology and clinical expertise.

WHAT YOU WILL DO

• Prepare detailed patient charts for upcoming appointments with accuracy.
• Conduct eligibility checks for patient coverage and services.
• Working with clinical tools such as the ASCVD Risk Assessment Tool
• Develop comprehensive notes for care management programs while adhering to clinic protocols.
• Manage and coordinate referrals for specialist care and additional services as needed.
• Collaborate with the technology team to provide feedback and insights for AI workflow automation initiatives.
• Work with doctors and clinical teams in the US, as required.
• Collaborate with the technology team to provide insights and support for workflow automation initiatives.
• Act as a virtual extension of the primary care team, ensuring seamless collaboration.

REQUIREMENTS

Must-Have:

• MBBS degree with 2-4 years of experience in clinical or non-clinical roles.
• Excellent written and verbal communication skills.
• Strong attention to detail and the ability to work independently.:
• Prior experience working within the US healthcare system.
• Familiarity with ICD-10 medical coding.
• Interest in technology and process improvement.
• Shift time - 02:00 PM - 10:00 PM IST

ABOUT RIA

RIA is an InsurTech company that builds solutions for the insurance value chain. Our digital insurance platform, Symphony, creates the tech stack for any insurance product, drives contextual distribution, and manages risk. Symphony also enables launching different insurance products with Affinity Groups in multiple formats - embedded API-driven, micro-sites, and assisted feeder files.

Our unique solution orchestrates multiple data sources and internal/external AI/ML models to improve decision-making.

You can look us up at www.ria.insure.

WHY JOIN US

We are building the foundation of our team and are looking for ambitious team members to grow with us. The work environment is fast-paced, and you will make a significant impact!

You'll partner with a stellar leadership team from IIT Kanpur, Kellogg, MIT Sloan, IIT Guwahati, and the University of Michigan. The team has also worked at companies such as McKinsey, Goldman Sachs, Niva Bupa, Acko, Care, and ICICI Prudential.