47 Retail Training Jobs

Role & responsibilities

Training Strategy & Implementation

• Develop and execute zonal training plans aligned with organizational objectives.
• Ensure training programs meet the needs of employees across various departments.
• Monitor and report on the effectiveness of training programs, using KPIs and feedback.
• Provide leadership and be responsible for strategic planning, initiating and spearheading all sales training and development programs across the organization.
• Design and organize Basic Training Programs. Refresher training programs Management Development programs for all ASM/ RSMs and Sales Managers, in order to build right mental attitude and motivation for the job & thereby improve their productivity.

Program Development & Delivery

• Design and customize training modules to address specific skill gaps and performance improvement needs in the zone.
• Organize and deliver workshops, on-the-job training sessions, and refresher courses.
• Coordinate with subject matter experts and external vendors to enhance training programs.
• Development and on-going enhancement of Sales Training Curriculum
• Proactive approach to training & business development including the evaluation of current processes for improvement.
• Develop training calendar for all divisions , complete and manage training program as per training calendar

Team Management

• Lead and mentor a team of training officers or facilitators within the zone.
• Conduct periodic reviews to assess team performance and provide guidance for improvement.
• Foster a culture of continuous learning and professional development.

Assessment & Reporting

• Evaluate training outcomes through surveys, assessments, and performance metrics.
• Maintain accurate training records and prepare detailed reports for senior management.
• Recommend updates to training strategies based on data analysis and feedback.

Compliance & Quality Assurance

• Ensure all training initiatives comply with company policies and industry regulations.
• Maintain high standards for training materials and delivery methods.

Preferred candidate profile

Key Qualifications

• Bachelors or Masters degree or relevant certifications (e.g., Train the Trainer, L&D, etc.) preferred.

Skills & Competencies

• Strong understanding of training methodologies and adult learning principles.
• Excellent communication, presentation, and interpersonal skills.
• Analytical mind-set with the ability to evaluate training effectiveness and ROI.
• Ability to work in a fast-paced, multi-cultural environment.

Experience Required

• 5+ years of experience in training and development, preferably in a managerial role.
• Experience managing training across multiple locations or regions.
• Familiarity with industry-specific training needs is a plus.

Key Performance Indicators (KPIs)

• Percentage of employees trained as per schedule.
• Improvement in employee performance post-training.
• Feedback ratings from training sessions.
• Cost-efficiency of training programs.

Interested Candidates can send their cv's on hr1@charak.com / hiral@charak.com