19 Retail Operations Jobs in Gurgaon / Gurugram

Role & responsibilities

• Hold accountability for Store target achievement and P&L responsibility.
• Monitor the daily operations attest ore including customer experience,escalations,revenue and people related responsibilities.
• Ideate,execute and continuously work toward smaking the product and service experience better for our customer stoen sure that the Store consistently exudes our brand experience.
• Monitor Inventory cycles and stock replenishment in coordinating with the Operations and Sourcing teams.
• Track and analyze Store and Team member performances on a daily basis and execute measures to enhance performance.
• Recommend measures to the board for enhancing store profitability and efficiency through process and system improvements.
• Liaise with Sourcing/Product/Customer Service team to share feedback on products and process as and when needed.
• Engage and motivate the team members towards target achievement, customer centricity and better performance and work with the Training Team on identifying training needs and work to wards building a motivated team at the Store.
• Requires working on Saturdays/Sundays.
• Preferred Industry: Retail, QSR and FMCG/Hospitality.

Share the resume at smrity.sharma@urbanladder.com