L2 Application/Production Support Hyderabad

Job Description:

• Level 1/Level 2 Production & Application Support Engineer with 4 to 7 years - Experience in production support handling multiple applications, working in 24x7 rotational shifts and aware of the production support processes.
• Experience in any Monitoring tool, scheduling tool (Autosys)
• Experience in handling critical/major incidents (P1/P2) and preparing incident reports.
• Experience in Unix/Shell scripting, Oracle SQL, PL/SQL
• Good Knowledge in Fusion Middleware, Oracle SOA, OSB, Web Services is an added advantage.
• Good analyzing and troubleshooting/problem solving skills.
• Expertise in technical documentation
• Good communication skills

Must have Skills:

• Good expertise/exposure in Unix, Oracle SQL, PL/SQL
• Strong knowledge in writing complex SQL queries, Understanding Oracle procedures/Packages

Certifications:

• Certification in Oracle/Unix/Middleware is an added advantage.