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Reservations Executive

30 Reservations Executive Jobs

Reservation Executive

HILTON

4.3

based on 500 Reviews

2-7 years

New Delhi, Hyderabad / Secunderabad

1 vacancy

Reservation Executive

Hilton

posted 14d ago

Job Role Insights

Flexible timing

Key skills for the job

Software Configuration Management Salesforce Hospitality Showroom Reservation Guest Service

+ 1 more

Job Description

The Reservations Executive is responsible for the accurate recording and processing of reservations as well as the maximization of room sales through pro-active selling and up-selling techniques.

What will I be doing

As the Reservations Executive you will be responsible for performing the following tasks to the highest standards:

Complete Hilton University courses and pass the tests.

Familiar with hotel product knowledge and activities.

Maximize room sales and revenue for the hotel, prioritizing up-selling.

Check daily all new reservations, cancel or change reservations, make sure information passed to relative departments are correct.

Check arrival guests or groups of 3-5 daily, making sure the guest information, requirements and price information is correct.

Perform duties of secretarial nature including preparing correspondence, maintaining files, sending faxes, email, etc.

Always maintain a sales attitude, not losing any sales opportunity in the hotel.

Develop the Reservations and Group & Tour teams to maximize revenue on all enquiries.

Make sure all commissions are correct and followed-up on promptly.

Make sure all reject business is filed with the reasons.

Ensure that all correspondence has been filed accordingly, with correct and updated information.

Comply to the hotel credit policy and make sure all forecast revenues are met.

Comply with set rooms supply and price control.

Maintain and update guests information and sales data by reservation procedures.

Maintain high level guest service standards.

Ensure all information input is correct.

Keep close attention to team members requirements, including attention to every team member s workload and duties, to fulfil operation needs.

Maintain clean and tidy work areas at all times.

Comply with all company policies relating to reservations.

Comply with all systems and procedures as laid down by the hotel.

Prioritize the quality of reservations.

Strictly follow brand standards.

Ensure that all team members have a complete understanding of and adhere to the hotel s team member rules and regulations.

Carry out any other reasonable duties and responsibilities as assigned.

The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.

What are we looking for?

A Reservations Executive serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude,

Employment Type: Full Time, Permanent

Read full job description

Prepare for Reservations Executive roles with real interview advice

What Reservations Executive at Hilton are saying

Reservations Executive salary at Hilton

reported by 6 employees with 2-11 years exp.

Unlock

₹4 L/yr - ₹4.6 L/yr

32% more than the average Reservations Executive Salary in India

View more details

What Hilton employees are saying about work life

based on 500 employees

68%

50%

44%

90%

Flexible timing

Rotational Shift

No travel

Day Shift

View more insights

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Hilton Kol Office Location

View all

Kol (1)

Kol Office

305, Diamond Harbour Rd, beside Monginis Cake Shop, Behala Thana, Gholeshapur, Behala, Kolkata, West Bengal 700034, India Kol

View on map

Reservation Executive

HILTON

4.3

(500 Reviews)

2-7 Yrs

New Delhi, Hyderabad / Secunderabad

14d ago·via naukri.com

Reservation Executive

HILTON

4.3

(500 Reviews)

7-11 Yrs

Bangalore / Bengaluru

15d ago·via naukri.com

Reservation Executive

Marriott

4.2

(1.3k Reviews)

2-6 Yrs

Kolkata, Mumbai, New Delhi +4 more

18d ago·via naukri.com

Reservations Executive

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4.2

(1.3k Reviews)

1-6 Yrs

Pune

20d ago·via naukri.com

Reservation Executive

Radisson Hotel Group

4.1

(1.9k Reviews)

0-4 Yrs

Shimla

29d ago·via naukri.com

Reservations Executive - The Fern Leo Resort & Club, Junagadh

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30 Reservations Executive Jobs

Reservation Executive

HILTON

Job Role Insights

Job Description

What Reservations Executive at Hilton are saying

Reservations Executive salary at Hilton

What Hilton employees are saying about work life

Hilton Benefits

Compare Hilton with

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