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(1)71 Requirement Gathering Jobs in New Delhi
Servicenow Business Analyst
5-10 years
Hyderabad / Secunderabad, Bangalore / Bengaluru, Delhi/Ncr
10 vacancies
Servicenow Business Analyst
Capgemini
posted 3d ago
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Job Description
- Requirement Gathering: Collaborate with stakeholders to understand business processes, identify pain points, and document functional requirements for ServiceNow solutions.
- Solution Design: Work with developers to design and customize workflows, reports, and integrations that align with business needs while ensuring optimal platform usage.
- Testing and Validation: Conduct user acceptance testing (UAT) and ensure that delivered solutions meet business objectives and function as expected.
- User Training and Support: Provide training to end-users on new functionalities and offer ongoing support for ServiceNow-related queries and troubleshooting.
- Process Improvement: Analyze existing workflows, suggest improvements, and implement best practices to streamline processes using the ServiceNow platform.
Employment Type: Full Time, Permanent
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Servicenow Business Analyst salary at Capgemini
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