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Lead Functional Snr Analyst- Baxter
6-11 years
Bangalore / Bengaluru
1 vacancy
Lead Functional Snr Analyst- Baxter
Schneider Electric
posted 4d ago
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Key skills for the job
Job Description
- Provide first-level support for the Baxter - Prophet application, addressing user inquiries, troubleshooting issues, and resolving technical problems.
- Collaborate with cross-functional teams including external partners to identify and analyse application-related issues and implement effective solutions.
- Maintain documentation of support processes, user guides, and troubleshooting procedures to enhance knowledge sharing within the team.
- Monitor application performance and user feedback to proactively identify areas for improvement and recommend enhancements.
- Conduct training sessions for users to ensure optimal usage of the Baxter - Prophet application.
- Facilitate communication between users and technical teams to ensure timely resolution of issues.
- Participate in application upgrades, testing, and deployment activities to ensure minimal disruption to users.
- Develop and maintain reports on support metrics, analysing trends and making recommendations for process
Employment Type: Full Time, Permanent
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What people at Schneider Electric are saying
Rating based on 17 Senior Analyst
reviews
Anonymous · Engineering - Software & QA
in Bangalore / Bengaluru
Work life balance Good incentives You get chance to upgrade yourself always If you work genuinely, it gets recognised Less politics
- Salary - Excellent
So far so good for me.
Senior Analyst salary at Schneider Electric
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