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120 Repair Jobs in Chennai

Senior Device Associate

2-7 years

₹ 2 - 3.5L/yr

Chennai

1 vacancy

Senior Device Associate

Jio

posted 8d ago

Job Role Insights

Key skills for the job

Job Description

Reliance Jio Hiring for Senior Digital Repair Specialist @ Chennai Location


Experience -: 1 to 3 Years


Location -: T.Nagar & OMR Location.


CTC -: Upto 3.50 lacs PA.


Interested can please share your profile at dilli.c@ril.com / whats app at 93634 11567


Role & responsibilities


  • Interact with customers on handset, other Mobility/Fixed devices,related issues.
  • Troubleshoot devices & defects.
  • Handle devices,related queries.
  • Record job entry in Customer Relationship Management portal.
  • Upgrade software of devices.
  • Assemble / dismantle smartphones (unibody/duo body.,
  • Repair handsets by changing screen, speaker, mic, camera etc.,
  • Repair handsets by PCB swap, sub-PCBA/charging connecter replacement,etc.,
  • Deposit of cash collected through service.,
  • Verify devices for exchange,
  • Inspection of FTTx devices,
  • Job role requires travel to various touch points as planned/as &,when required.,
  • Train/Support/Supervise extended service touch points at own stores,and engage them in Device Service Delivery,
  • Adhoc responsibilities include mandatory participation in activities,rolled out from time to time viz. attending to the complaint calls,pertaining to SLP devices & related support systems at own sites &,sites, Out-calling due for recharge base; coaching set of Jio Associates,and enhancing their participation & productivity (sell-out & activation.

Preferred candidate profile


  • Customer focus
  • Good communication skills,
  • Problem solving.
  • Spares operations knowledge.
  • Handset repairs knowledge of CRM systems

Interested can please share your profile at dilli.c@ril.com / whats app at 93634 11567


Regards

Dilli Babu C

Human Resource


Employment Type: Full Time, Permanent

Read full job description

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What people at Jio are saying

4.2
 Rating based on 2 Senior Device Associate reviews

Likes

Its provide you a platform to give your best potential.You can develop skills here but career growth rate is zero here

  • Salary - Good
  • +4 more
Dislikes

Career growth opportunities are very less.

  • Promotions - Bad
Read 2 Senior Device Associate reviews

Senior Device Associate salary at Jio

reported by 1 employee with 3 years exp.
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₹1.5 L/yr - ₹2 L/yr
70% less than the average Senior Device Associate Salary in India
View more details

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