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2 BrowserStack Renewal Specialist Jobs

Senior Renewals Specialist

2-3 years

₹ 8 - 12L/yr (AmbitionBox estimate)

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This is an estimate of the average salary range for this position. It has not been reviewed by the company, and the actual salary may differ.

Remote

1 vacancy

Senior Renewals Specialist

BrowserStack

posted 1mon ago

Job Description

  • BrowserStack is Great Place to Work-Certified 2020-21
  • Named SaaS Startup of the Year in 2022 by SaaSBOOMi
  • Ranked in Forbes Cloud 100 in 2021 - for the second time
  • Featured in LinkedIn Top Startups India 2018
Key Responsibilities
  • Manage customer contract renewal process
  • Establish and maintain long-term relationships to maximize future retention and revenue opportunities
  • Present to key clients and senior-level executives to negotiate and close contract renewals
  • Drive contract expansion by creating upsell opportunities, and finding creative ways to drive more value in the account at renewal time.
  • Coordinate with BrowserStack customer-facing teams to meet and exceed customer expectations and address customer issues
  • Develop and implement strategic retention plans to accommodate goals
  • Leverage data-driven measures of customer health and proactively communicate with at-risk customers to maximize customer retention
  • Overachievement of quarterly retention goals through managing a group of customer accounts
  • Manage account and contact information through the entire customer lifecycle process using Salesforce.com
  • Remain highly knowledgeable of BrowserStack products and target industries to facilitate retention efforts
Requirements
  • 2+ years of Inside Sales experience or Account Management experience in SaaS organization
  • Strong communication skills - competent at providing clear and concise guidance through emails, over the phone, or in person with a casual and confident tone.
  • Passion to learn and grow
  • Strong desire to work in a fast-paced, start-up environment
  • A great team player - loves connecting and collaborating with others
Benefits:

In addition to your total compensation, you will be eligible for following benefits, which will be governed by the Company policy:
  • Medical insurance for self, spouse, upto 2 dependent children and Parents or Parents-in-law up to INR 5,00,000
  • Gratuity as per payment of Gratuity Act, 1972
  • Unlimited Time Off to ensure our people invest in their we'llbeing, to rest and rejuvenate, spend quality time with family and friends
  • Remote-First work environment that allows our people to work from anywhere in India
  • Remote-First Benefit for home office setup, connectivity, accessories, co-working spaces, we'llbeing to ensure an amazing remote work experience

Employment Type: Full Time, Permanent

Read full job description

Prepare for Renewal Specialist roles with real interview advice

People are getting interviews at BrowserStack through

(based on 30 BrowserStack interviews)
Referral
Job Portal
Company Website
Campus Placement
Recruitment Consultant
24%
23%
17%
13%
3%
20% candidates got the interview through other sources.
High Confidence
?
High Confidence means the data is based on a large number of responses received from the candidates.

What Renewal Specialist at BrowserStack are saying

4.1
 Rating based on 2 Renewal Specialist reviews

Likes

WFH, People, Culture, Job Security

Dislikes

Could be more structured and synchronized

Read 2 reviews

Renewal Specialist salary at BrowserStack

reported by 3 employees with 2-3 years exp.
₹8 L/yr - ₹12 L/yr
16% more than the average Renewal Specialist Salary in India
View more details

What BrowserStack employees are saying about work life

based on 110 employees
88%
97%
93%
50%
Flexible timing
Monday to Friday
No travel
Night Shift
View more insights

BrowserStack Benefits

Health Insurance
Work From Home
Team Outings
Free Food
Cafeteria
Job Training +6 more
View more benefits

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