Relationship Manager

Job Summary

• We are looking for an enthusiastic Telesales Representative to contribute in generating sales for our company.
  
• You will be responsible for closing sales deals over the phone and maintaining good customer relationships.
  
• An effective telesales representative must be an excellent communicator and have superior people skills.
  
• They must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts.
  
• The goal is to help the company grow by bringing in customers and developing business.
  

Responsibilities and Duties

• Contact potential or existing customers to inform them about a product or service using scripts
  
• Answer questions about products or the company
  
• Ask questions to understand customer requirements and close sales
  
• Direct prospects to the field sales team when needed
  
• Enter and update customer information in the database
  
• Take and process orders in an accurate manner
  
• Handle grievances to preserve the company's reputation Go the extra mile to meet sales quota and facilitate future sales
  
• Keep records of calls and sales and note useful information
  
• Required Experience, Skills and Qualifications
  
• Proven experience as telesales representative or other sales/customer service role
  
• Proven track record of successfully meeting sales quota, preferably over the phone
  
• Good knowledge of relevant computer programs and telephone systems
  
• Ability to learn about products and services and describe/explain them to prospects
  
• Excellent communication and interpersonal skills Role & responsibilities