Team Lead

Role: Team Lead.
Experience: 4-8 Years.
Location: Bangalore.

About MarketStar:

In everything we do, we believe in creating growth, for our clients, our employees, and our community. For the past 35+ years, we have been generating revenue for the most innovative tech companies across the globe through our outsourced B2B demand, sales, customer success, and revenue operations solutions. We are passionate about cultivating career advancements for our people, and support them through mentorship, leadership, and career-development programs. We provide service and support to our communities through the MarketStar Foundation.

Our exceptional team is the cornerstone of MarketStars accomplishments. We are proud of our award-winning workplace culture and to be named a top employer in our industry. These achievements are a testament to our six core values, embraced by our 3,000+ employees worldwide. From our headquarters in Utah, USA, to our global offices in India, Ireland, Bulgaria, Mexico, the Philippines, and Australia, we all work together to drive innovation and success.

We are excited to have you apply to join our MarketStar team and can t wait to discuss how we can help you find growth!

About the Client:

A leading social news aggregator and online advertising platform.

Job Description:

Manage the day-to-day planning and operations to meet the service level components of a team of BMS whose primary responsibilities include:

What will you Do?

Performance Management:

Operational Management:

Leave Management:

Relationship Management:

Team motivation.
Provide team leadership and coaching.
Provide recommendations for process development based on customer feedback and analysis of the same.
Actively involved in hiring and training of representatives.
Ensure strict adherence to policies, processes, and compliance guidelines.
Upskill/groom team members.
Maintain track of all pending/open items (internal and external) and ensure closure of the same in a timely and appropriate manner.
Solid understanding of customer marketing funnel and traditional marketing
ecosystem.
Comfortable with problems of diverse scope where analysis of data requires evaluation.
of identifiable factors.
Understanding of Digital measurement, tracking fundamentals, and mobile
measurement partners.

What will you need to Succeed?

Qualifications:

Must-Have Skills:

What s in it for you?
Constant Learning and an entrepreneurial growth mindset. Employee centric benefits plan including but not limited to Comprehensive Health Insurance, generous Leave Policy, Covid Support, Vaccination drives, Wellbeing sessions, real time grievance redressal and work flexibility.

We are a people-first organization with policies and process that help you bring the best version of yourself into work including fast track growth for high potential folks. An opportunity to be associated with the world s leading brands as clients. To be a part of an organization with more than 60% of homegrown Leaders. Customized training programs that are catered to personal and professional development. We are an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success.

Note: This job description is intended to convey information essential to understanding the scope of the position and is not an exhaustive list of skills, efforts, duties, responsibilities, or working conditions associated with it. Responsibilities may change over time to accommodate business needs.

If Youre up for this position, hit the Apply Now Button!