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4 RedSeal Networks Jobs
Global Sales Operations and Renewals Specialist
RedSeal
·
5-7 years
Kolkata, Mumbai, New Delhi + 4 more
1 vacancy
Global Sales Operations and Renewals Specialist
RedSeal Networks
posted 2hr ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Support field team in quoting scenarios across US; primary sales operations support for EMEA, Canada and Japan.
- Approve quotes and orders, resolve CPQ contract issues and ensure renewal opportunities auto-populate.
- Manage renewal pipeline and associated revenue as assigned. Focus on customer satisfaction, full-year communication and possible account growth.
- Strategize with Sales Directors to support expansion sales opportunities in existing accounts.
- Manage the oversight and troubleshooting for Support Portal, Partner Portal, Deal Registrations etc.
- Respond and resolve inbound customer inquiries via phone and email.
- Create, maintain, and utilize control reports to improve salesforce data integrity.
- Create and maintain sales operations process documents to identify process improvements and efficiencies.
- Support price list and contract management within RedSeal as well as with global distributors.
- Use data and reporting to support Sales Directors and Sales Leadership.
- Continuously evaluate Salesforce.com and Salesforce CPQ functionality to identify and recommend improvements/automation which will further scale current processes.
- Approach each job task with attention to detail, problem solving and analytical mindset.
- Other duties as assigned.
- 5 years of experience in Sales Operations, Deal Desk, or equivalent combination of education and experience.
- Highly curious, analytical, motivated, and process-oriented individual.
- Exceptional attention to detail, analytical, critical thinking and problem-solving skills, and experience applying these skills to resolve operational process and system issues.
- Exceptional organizational, project management and time management skills.
- Experience with Salesforce, Configure, Price and Quote (CPQ) tools.
- Ability to understand a complex system architecture in which data flows between interconnected systems, managed by different teams.
- Ability to build strong working relationships with cross-functional teams and stakeholders to ensure the sales organization s efficient operation and success.
Other Details
- This is a remote, work from home position.
Employment Type: Full Time, Permanent
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based on 8 employees
Flexible timing
Monday to Friday
No travel
RedSeal Networks Benefits
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