ServiceNow Developer

What will you do?

• Maintain existing ServiceNow modules to support the business and IT Service Management practices
• Create reports, dashboards, and workspaces
• Proactively monitor applications including licensing, usage, activity Implement additional ServiceNow modules and install plugins
• Adhere to standards for implementations in ServiceNow to ensure consistency and supportability of customizations
• Perform platform upgrade activities including remediations, review of key update sets, defect resolution
• Develop automated and functional test cases for regression testing, and execute them as part of any ServiceNow platform or module upgrade/change
• Drive the improvement of our ServiceNow implementation and service offerings based on user feedback
• Create custom workflows to support business processes and Perform data imports
• Create integrations and process automation
• Administer and maintain API and data integration processes between ServiceNow and other services
• Create and maintain ServiceNow Business Rules and Metrics
• Create and maintain Service Catalog Items and Knowledge Bases
• Perform platform and module access administration as needed
• Work with key stakeholders, ServiceNow and vendors when delivering solution and Perform other duties as assigned

What will you bring?

• Bachelor's degree (or equivalent work experience) and 2 years working as a ServiceNow application developer
• ITIL Foundation v4 certification preferred
• Experience with event and monitoring tool integrations Experience in API integrations with ServiceNow
• Experience working with multiple developers in one ServiceNow environment
• Experience using ServiceNow Orchestration and Performance Analytics
• SDLC experience in Agile SAFe environment strongly preferred
• Proficient in JavaScript, AngularJS, and HTML to create scripts in the course of normal ServiceNow administration duties
• Excellent time management and planning capabilities
• Ability to work in fast paced environment, with multiple technical and non-technical teams
• Ability to collaborate and communicate as part of a diverse team
• Understanding of enterprise IT architecture