OpenShift Platform consultant

What will you do?

• Assist the Client with the review of the implemented design documentation
• Manage status and health of Openshift
• Manage masters and nodes- Addition and remove of apps worker nodesSecure OpenShift- Patches and maintain the security architecture policies defined during LLD
• Control access to resources on OpenShift
• Monitor and collect metrics on OpenShift
• Collaborate with the Customer capacity team and provide technical inputs.
• Openshift Backup
• Be able to analyze Openshift performance issues and provide solutions.
• Assist and engage with the client on BaU activities.
• Categorizing & providing work around for resolutions & defects
• Collaborate with Ops team for identification of critical updates, upgrades and validating such in non-prod setup.
• Provide RCA and resolution for priority 1 & other important tickets tickets for critical updates, upgrades
• Health check for critical applications\ Workloads
• Knowledge base addition for support team for first level of Analysis and Basic Log collection in downtime, which will help to reduce the time spend on Incident Calls
• Help in troubleshooting the production critical issues
• Priority 1 tickets in conjunction with Red Hat Global Support Services (GSS).
• Creating SOP ( standard operating procedures) for critical updates, upgrades for roll-outs
• Assist the Client with the administration of a backlog of tasks in an issue tracking tool, which allow the design to be implemented.
• Provide knowledge sharing with specified Client representative (s)
• Provide a report containing details of the engagement activities, findings and status including the following:
• Configuration information changes for RH OCP
• Solution specific implementation details
• Operational procedures and operational management
• Guidance, advice and recommendations for optimizing and improving the Red Hat environment based on Red Hat enterprise experience
• Recommendations for potential process or tool changes to optimize the OCP environment
• Provide Daily Report, other reports as required
• Create SOP
• Work along with Various Client Stakeholders from Customer location
• Work along with Redhat Stakeholders including but not limited to Redhat Support, Account Team, Consulting & Delivery team
• Work in Shifts in accordance with Shift Roster (working on holidays, Saturdays & Sundays also)