Rebel Foods - Key Account Manager (2-4 yrs)

REBEL FOODS

Key Account Manager - Rebel Launcher

About Rebel Launcher :

Launcher is the first of its kind business model wherein we empower the success of Restaurant brands across food missions by providing them access to an ecosystem of services - D2C, kitchen infrastructure, supply chain, last mile, culinary expertise and much more to help them scale in a profitable manner. What this means for their business is hyperlocal reach across 80 cities in the country.

We leverage and maximize the true potential of what we have built over the years, since our inception in 2012 and are set to fuel the next biggest revenue channel for Rebel. Read more about it here:

https://medium.com/@jaydeep_barman/rebel-launcher-2-0-entrepreneurs-wanted-9d91fa2a53da

Over the past 20 months, businesses all over the world have either adapted or shut shop. At Rebel Foods we were well positioned to take advantage of the events that played out. Going out to grab a meal became a no-go and ordering in became the go-to.

As the pandemic continued to play out, the Launcher model took shape. The model allows brands to scale up quickly through a plug-and-play ecosystem - basically a platform on which brands can be onboarded and scaled rapidly.

About the role:

- As a Key Account Manager, you are positioned at the epicenter of the business relationship between Rebel & the Restaurant brand partner. Your role would entail understanding the overall business model, nurturing the relationship with the brands, driving expansion & revenue by suggesting growth initiatives across all aggregator platforms.

- You will be directly contributing to building the platform both from the demand as well as supply side. Right from hunting for new brands, onboarding them and scaling them, a KAM is a true owner of the partner brand within the Rebel ecosystem. This also involves identifying partner problems and solving them structurally, thus making the ecosystem stronger every day.

- Being a growing organization, we are extremely tech oriented and believe in maximum automation. Having a certain amount of tech exposure would aid your efforts to get the role. At any given time, we would be in talks with 30+ partner brands, understanding their core offering & identifying avenues of growth would be important for this role.

- Summarizing, to really excel at this role, you will need to think like the owner of the businesses (accounts) that you manage. You would need to get into the DNA of the client's products and really understand the nitty gritty to be most effective. You would need to pre-empt demand surges, identify seasonality of the products, and manage cross-functional relationships within the Rebel organization.

- We are looking out for someone who can come onboard to play this very critical, client facing role.

- Good communication skills (verbal + written) as you will be facing the large brands directly

- Good relationship management skills

- Ability to work in a cross functional role

- Customer-first bent of mind

- Category visibility planning & interventions - plan brand level promotions & launches

- Identify gaps in product offerings & subsequently new brands / restaurant missions

- Good collaborator, as you will be working with multiple functions like content, operations, legal, SCM & finance

- Proficient in MS excel

- Analytical bent of mind, strong ability to understand and interpret data

- An action oriented person who is focused on speed of execution

- A go-getter attitude

Your chances increase if you have the following:

- Bachelor's Degree with 3+ years or MBA with 2+ years of experience in Business Development, B2B/Corporate Sales, Account Management or Category Management Roles.

- Experience working with Aggregators like Swiggy & Zomato as Account manager.

- Experience of operating a Restaurant / Cloud kitchen & relationships with Online Restaurant Aggregators