X-PON & Ethernet Switch Field Application Engineer

Job Overview:

The Field Application Engineer (FAE) will:

- Code, compile, collect, analyze logs, and debug.

- Provide technical support to customers and coordinate with the engineering team at HQ.

- Travel to customer sites (e.g., Mumbai, Delhi NCR) for support, training sessions, and exhibitions.

- Communicate effectively with non-English native speakers.

Responsibilities:

- Collaborate with Indian system developers to develop xPON products.

- Troubleshoot issues during development and manufacturing stages.

- Guide customers on developing features in the Linux kernel driver or system-level features (e.g., LED/GPIO control, DHCP, IP-tables module, WEB) on the GPON ONU.

- Resolve issues across various system areas (from low-level kernel mechanisms to high-level application features) in coordination with Realtek HQ RD.

Minimum Qualifications:

- ME/MS degree in Computer Science, Computer/Telecommunication/Network/Electrical Engineering or related field, or equivalent practical experience.

- Experience in C and shell scripting.

- Experience with networking features development (e.g., Firewall, DHCP, DNS, VPN, PPPoE, QoS, and chipset's HWNAT, packet engine).

- Experience with embedded systems, Linux, and OpenWRT.

- Good domain knowledge of L2/L3/GPON networking protocols.

Preferred Qualifications:

- Experience with u-boot, flash partition, file system, Makefile, build system.

- Experience with GPON, OMCI Protocol.

- Experience with various hardware interfaces (e.g., MDIO, RGMII/SGMII/QSGMII, DDR, UART, I2C, GPIO, FLASH).

- Experience in networking concepts (e.g., VLAN, ACL).

- Experience in Realtek GPON chips development.