ReadyAssist - Delivery Manager (2-5 yrs)

Key Responsibilities:

- Manage end-to-end service delivery and ensure quality across locations.

- Drive campaigns in collaboration with Sales and Business teams.

- Optimize processes to meet KPIs and achieve 100% targets.

- Expand services to new cities and categories.

- Foster a tech-driven approach for efficiency and growth.

- Recruit, mentor, and lead a skilled delivery team.

- Monitor and improve performance metrics like customer satisfaction and delivery timelines.

What You'll Need:

- Proven expertise in service delivery with P&L management experience.

- Leadership skills to handle teams, partners, and high-volume B2C operations.

- Data-driven mindset with a knack for operational excellence.

- Graduate in any stream; experience in e-commerce or automobile industries preferred.

- Willingness to travel and adapt to dynamic needs