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Ratnaafin Capital
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Credit & Operations Officer
Ratnaafin Capital
posted 6d ago
Job Role Insights
Fixed timing
Key skills for the job
Job Description
- Credit File Checking as a maker role. Disbursement Docket Checking for Solar, BL, PL, LAP, HL, SCF Other loan products as a maker.
- Support to Doc Team HO as well as LMS entries for disbursement other tasks as a maker role.
- Post Disbursement activities Customer Service-related support to HO Ops.
- Rejection Letter dispatch MIS, IPF, Login Fees management, and other Ops tasks as guided by HO Ops Team.
- Collecting the needed financial documentation and assessing the clients creditworthiness.
- Calculating and analyzing the risk ratios of clients based on their credit score and financial history.
- Approving or denying loan requests and communicating decisions to both clients and management.
- Setting up payment plans for clients, explaining monthly installment amounts, interest rates, and other costs.
- Maintaining records of loan applications using loan management software.
- Managing loan renewals by organizing follow-up meetings with clients.
- Monitoring the progress of the loan application process and relaying any hindrances to clients.
- Ensuring that loan applications comply with the company s financial policies, state laws, and regulations.
- Bachelor s degree required.
- Minimum of 1 year s experience as an Operations Officer.
- Strong communication skills and proven customer service experience.
- Strong ethical behavior and the ability to work with sensitive financial information.
Employment Type: Full Time, Permanent
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What people at Ratnaafin Capital are saying
Rating based on 1 Operations Officer
review
Anonymous · Customer Success, Service & Operations
in Mehsana
Work culture,learning and metor support etc.
- Salary - Good
Lengthy process sometime
What Ratnaafin Capital employees are saying about work life
Ratnaafin Capital Benefits
Team Outings Soft Skill Training Health Insurance Job Training Education Assistance 
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