Network Security Engineer - Palo Alto Firewall (3-5 yrs)

Years of Experience : 3+ Years.

Key Responsibilities : Global Network Security Operations with managing Incidents and Requests on Palo Alto Firewall, DNS, DHCP, Proxy (Zscaler and Netskope ).

Key Performance Indicators : Firewall Implementation, Resolution of Palo Alto Firewall, DNS, DHCP, Proxy (Zscaler and Netskope ) Incidents and Requests to maintain high Network Availability for end users/ businesses.

Functional Skills/Competencies : Perfect communication in English, End-user service oriented, Good Interpersonal skills, Ability to work under pressure, Rigour and synthesis, Advanced level of troubleshooting skills.

Behavioral Skills/Competencies : Autonomy, Able to demonstrate rigour and a willingness to adhere to the defined processes and procedures, Strong understanding and knowledge of Internet infrastructures, Experience in IT infrastructure support.

Key Responsibilities :

- Manage global network security operations.

- Handle incidents and requests related to Palo Alto Firewalls, DNS, DHCP, and Proxy solutions (Zscaler and Netskope).

- Implement firewall changes.

- Troubleshoot and resolve network security issues.

- Successful firewall implementation.

- Timely resolution of Palo Alto Firewall, DNS, DHCP, and Proxy (Zscaler and Netskope) incidents and requests.

- Maintaining high network availability for end-users and businesses.

Functional Skills/Competencies :

- Excellent communication skills in English.

- End-user service orientation.

- Strong interpersonal skills.

- Ability to work under pressure.

- Rigor and synthesis in problem-solving.

- Advanced troubleshooting skills.

- Strong understanding and knowledge of Internet infrastructures.

- Experience in IT infrastructure support.