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20 Rapidtech Jobs
Customer Service Non Tech Support
Rapidtech
posted 9d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
Skills:
Communication, Problem-solving, Patience, Adaptability, Active listening, Time management, Microsoft Excel,.
The candidate must have prior experience of minimum 1 year.This job required to do the below activity. Spares Handling Spare issue / receipt / Followup.
Follow the complete process of Spares Handling including register maintenance , taking snap , uploading , sending mail , filing the document , and followup. Excel knowledge is must . Should be able to communicate in English. Mail sending / attend to customer call and handling escalation. Complaint handling , assigning the compliant tickets with engineers , following up with the engineers , updating the status in system , following up with all stake holders , sending / answering the calls , making reports , attending review meeting.
Taking full ownership on calls management , escalation & spares management..
Communication, Problem-solving, Patience, Adaptability, Active listening, Time management, Microsoft Excel,.
The candidate must have prior experience of minimum 1 year.
Follow the complete process of Spares Handling including register maintenance , taking snap , uploading , sending mail , filing the document , and followup.
Taking full ownership on calls management , escalation & spares management..
Employment Type: Full Time, Permanent
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What people at Rapidtech are saying
What Rapidtech employees are saying about work life
based on 111 employees
Flexible timing
Monday to Saturday
Within city
Day Shift
Rapidtech Benefits
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