Cult.fit- Sales Executive

Key Responsibilities:

1. Membership Sales:

• Actively reach out to potential members through calls, emails, and walk-ins.
• Conduct gym tours to highlight facilities and amenities.
• Understand prospects' fitness goals and recommend suitable membership plans.
• Drive new member sign-ups and renewals to meet or exceed monthly sales targets.

2. Lead Generation & Follow-Up:

• Generate leads through referrals, local events, and outreach campaigns.
• Follow up on inquiries and leads promptly to convert them into memberships.

3. Member Management:

• Act as the first point of contact for members, addressing queries and resolving issues.
• Maintain strong relationships with members to ensure satisfaction and retention.
• Monitor member engagement and provide solutions to enhance their gym experience.
• Coordinate with trainers to ensure members are guided effectively toward their fitness goals.

4. Facility Management:

• Regularly inspect gym equipment and facilities to ensure everything is operational and safe.
• Report and coordinate repairs or maintenance with the facility management team.
• Ensure cleanliness and organization of the gym floor, locker rooms, and common areas.
• Monitor supply levels (e.g., towels, water, toiletries) and coordinate replenishments.

5. Upselling & Cross-Selling:

• Promote personal training packages, group classes, and other value-added services.
• Encourage upgrades to premium memberships or long-term plans.

6. Administrative Tasks:

• Maintain accurate records of sales, leads, and member interactions using company software.
• Handle membership and personal training payments, and related documentation.
• Assist in implementing promotional campaigns and tracking their effectiveness.

7. Feedback & Market Awareness:

• Collect and report feedback from members to improve services.
• Stay updated on competitors offerings and share insights with the management team.

Key Skills & Qualifications:

• Proven experience in sales, customer service, or member management (preferably in fitness or wellness).
• Strong communication, negotiation, and interpersonal skills.
• Ability to handle multiple tasks and prioritize effectively.
• Self-motivated, target-driven, and detail-oriented.
• Basic knowledge of gym equipment and fitness concepts (preferred).
• Proficient in MS Office and CRM tools.

Education & Experience:

• Bachelors degree in Business, Marketing, or related field (preferred).
• 1-3 years of experience in sales, customer service, or facility management roles.