Facility Manager ( Soft Services )

Role & responsibilities

- Site Operations Management

- Monitoring of Housekeeping related activities

- Arrangement of all consumables and supplies for Client / VIP visits

- Interfacing with the pest control for carrying out the pest control activities at the facility.

- Monitoring the mail room activities

- Preparing the Daily/Weekly and Monthly reports

- Collecting all documents from the vendor for compliance audit

- Interacting with the Housekeeping vendor.

- Taking facility rounds and find out snags and raising GUTS tickets for the same

- Follow up and close the tickets logged.

- Effectively manage Facility team to ensure an on time deliverable system.

- Routinely Inspect all services to ensure performance measures are being maintained

- Provide assistance to FM in all administrative functions, security issues and Facility services and any other administrative functions deemed by Client

- Ownership of the Day to day administration, including reports generation of the stocks tracker.

- Muster all the housekeeping staff of the shift before deployment and communicate the priorities of the day

- Inspect the turn out and attendance of the staff and sign the shift register

- Meet the housekeeping in charge during the shift to discuss and communicate priorities for the shift and address complaints

- Oversee the pantry equipment and reprographic equipment operations during the shift and identify issues and take necessary actions

- Communicate to the FM all incidents issues and pending problems

- Take rounds of the facility regularly to identify issues in and initiate immediate rectification actions

- Managing MicroKitchen for stacking of Food & Beverage, cleanliness, vending machines, Stock Maintenance and all time availability of the same

- Monitoring the Food Vendors at site.

- Monthly Accruals to be submitted to the FM.

- Co-ordinate with Space planner for any moves.

- Soft services stores and stocks to be maintained

- Indent monthly requirements for Soft services as per the month's budget.

- Involve in Vendor staff Training & Development.

- Maintenance of Library books and stocks

- Manage Concierge Vendor for timeliness and for any escalations

- Laundry vendor co-ordination.

- Gym, Spa, Bunker room& Wellness room linen maintenance.

- Oversee Horticulture requirements at site.

- Maintaining stock and issuing of sports equipment.

- Maintain Asset Register

Vendor Management :

- Vendor grooming and real time monitoring of services and periodic reviews and ensure adherence to SLA

- Carrying out Vendor Background Checks.

- Processing of vendor Invoices

Preferred candidate profile

Perks and benefits