Food & Beverage Manager

Key Responsibilities of the Food & Beverage Manager: Ensures the smooth running of the food & beverage department, where all aspects of the guest food & beverage service experience are delivered to the highest levels.
Works proactively to improve guest satisfaction and comfort, delivering a positive and timely response to guest enquiries.
Develops and implements plans where property food & beverage initiatives & hotel targets are achieved.
Leads and manages the food & beverage team, fostering a culture of growth, development and performance within the department.
Prepares and is responsible for the departmental budget, ensuring that costs and inventory are controlled, that productivity and performance levels are attained.
Builds and maintains effective working relationships with all key stakeholders.
Establishes and delivers effective programmes that advance service standards, profitability and cost control.
Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required.
Requirements of the Food & Beverage Manager: Proven experience in food & beverage service with strong problem-solving capabilities.
Excellent leadership skills with a hands-on approach and lead-by-example work style.
Commitment to exceptional guest service with a passion for the hospitality industry.
Ability to find creative solutions, offering advice and recommendations.
Personal integrity, with the ability to work in an environment that demands excellence, time and energy.
Experienced in using IT systems on various platforms.
Strong communication skills.