Housekeeping Manager

Do you like keeping up appearances? Can you keep up the pace and run our show? As the standard bearer are you passionate about having pillows plumped to perfection, mirrors gleaming and the team sparkling? Can you keep up the pace and run our show? Then why not come and join us at the Radisson Hotel Group to Make Every Moment Matter! where our guests can relax and enjoy the experience!

Knowing that first impressions count, our Housekeeping Team are obsessed about presentation, having things in the right place and the house being spotlessly clean and striving to deliver a hospitality experience that is beyond expectation - creating memorable moments for our guests.

As Housekeeping Manager, you will join a team that is passionate about delivering exceptional service where we believe that anything is possible, whilst having fun in all that we do!


Key Responsibilities of the Housekeeping Manager:
-Supports the smooth running of the housekeeping department, where all aspects of the guest experience are delivered to the highest levels
-Works proactively to improve guest satisfaction and comfort, delivering a positive and timely response to guest enquiries and problem resolution
-Delivers on plans and objectives where housekeeping initiatives & hotel targets are achieved
-Manages the housekeeping team fostering a culture of growth, development and performance within the department
-Responsible for the departmental budget, ensuring that costs and inventory are controlled, that productivity and performance levels are attained
-Builds and maintains effective working relationships with all key stakeholders
-Delivers an effective programme that advances service standards, profitability and cost control
-Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required

Requirements of the Housekeeping Manager:
-Proven experience in housekeeping with excellent problem-solving capabilities
-Excellent managerial skills with a hands-on approach and lead-by-example work style
-Commitment to exceptional guest service with a passion for the hospitality industry
-Ability to find creative solutions, offering advice and recommendations
-Personal integrity, with the ability to work in an environment that demands excellence, time and energy
-Experienced in using IT systems on various platforms
-Strong communication skills