ITAM - UAT Functional Tester (Service Now)

Role & responsibilities :

• Understand requirements: understand business requirements and solution design (high-level design documents) for new and enhanced ITAM capabilities.
• Plan testing: create and implement UAT testing strategies and test plans based on the requirements, including acceptance criteria.
• Create test cases: create detailed test cases to ensure software functions as expected, including configuration and data validation, positive and negative use cases.
• Execute testing: in according to test cases and rerun test cases upon defect fixing.
• Manage defects: Identify, document and report defects.
• Testing governance: prepare test summary reports and KPIs and communicate to stakeholder.
• Tools and standards: work according to organizations methodologies and tools

Preferred candidate profile:

• Over 5 years of experience in system and user acceptance testing
• Of IT Asset Management complex business processes
• In large organizations
• Of integrative and complex systems and solutions.
• Experience with Service Now Must.
• Experience with Service Now - HAM module an advantage.
• Understanding end-to-end business processes and solutions.
• Vast knowledge and experience with testing methodologies.
• Knowledge of software development life cycle (SDLC).