Patient Collection- CMMI Level 5 Co.- Noida

Profile Description :- Patient Collection Executive with at least 1 year of experience in US healthcare collections. The role involves managing outstanding balances, following up with patients to collect bad debts, and ensuring timely resolution of payment issues while maintaining a patient-focused approach.

Key Responsibilities:

• Patient Account Management: Review patient accounts with outstanding balances and determine the most effective collection strategies.
• Debt Collection: Contact patients via phone, email, or letters to resolve overdue payments and collect outstanding bad debts.
• Follow-Up: Maintain timely follow-up on accounts, ensuring all collection activities are documented in the system.
• Negotiation: Discuss payment plans with patients and establish feasible arrangements while adhering to company policies.
• Compliance: Ensure all collection activities comply with HIPAA and applicable federal and state regulations.
• Reporting: Generate and maintain reports on collection status, payment arrangements, and bad debt resolution.
• Customer Service: Address patient inquiries regarding balances, billing statements, and payment options professionally and empathetically.

Perks and benefits :- Cab Facility